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Request Medical Records

Request Medical Records

Due to COVID-19 and for your health and safety, effective immediately all requests for medical records will now be handled by phone and mailed to you by calling Health Information Management at 717-531-3798.

Visit My Penn State Hershey Health

The easiest way to access your electronic medical records is through our secure website for patient tools and information, My Penn State Hershey Health.

This site gives you access to your medical records and test results, where you can print a copy for your needs.

Submit a request

You can also submit a request for your medical records to the Health Information Services office by completing and submitting an authorization form - English or Spanish.

Upon your request and authorization, records will be mailed directly to your health care provider at no charge within seven to ten business days.


There is no charge for patients who request their medical records be sent directly to another health provider.

If you need your health records for another reason, charges are:

  • Pages 1-5 - no charge
  • Pages 6-20 - $1.44 per page
  • Pages 21-60 - $1.06 per page
  • Pages 61-end - $.35 per page
  • Microfilm/Microfiche - $2.12 per page

Mailing address

Send completed request forms to:

Penn State Health Milton S. Hershey Medical Center
Health Information Services
500 University Drive
Suite G300, Mail Code HU24
Hershey, PA 17033