Patient Care - Penn State Cancer Institute

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COVID-19 Patient and Visitor Policy

COVID-19 Patient Visitation Policy

Penn State Health is committed to the safety of patients, staff, visitors and the general public. Due to the continued presence of COVID-19 in the region, Penn State Health is not allowing visitors in any of its facilities. Additional changes have been made to the guidelines for family/support persons. Adult inpatients, outpatient surgery patients and patients receiving outpatient procedures may have one designated family/support person per stay. The family/support person is not permitted to stay the night. Adult patients accessing emergency departments or clinics are also permitted one family/support person to accompany them. 

Pediatric inpatients, outpatient surgery and outpatient procedure patients may have two family/support persons per stay. Per the visitation restriction policy, no visitors, aside from patient-designated and exception approved family/support persons, are allowed at this time.

View the visitation restriction policy for detailed information.

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Patient Care


We are here to help.

You may be frightened and unsure about your future, but at Penn State Cancer Institute, we are here with you every step of the way, from your first call through treatment and survivorship.

Your journey begins with your first appointment with a Cancer Institute physician or admission to Penn State Health Milton S. Hershey Medical Center. Our staff will greet you and gather information needed to register you as a patient. Your primary physician, also called the attending physician, will coordinate with colleagues to determine the best possible treatment plan for your specific case. This personalized treatment plan may require additional testing, as well as consultation with other specialists, before treatment can begin.

At the Cancer Institute, we take a multidisciplinary team approach to the care of our patients, which means you will be treated by a team of specialists. Our team works together to guide each patient through diagnosis, treatment and recovery. Your treatment plan will reflect the combined expertise of many professionals. Your dedicated team may include a surgeon, medical oncologist, radiation oncologist, radiologist, pathologists, other specialty physicians and nurses providing various levels of care.

We’ve created the Cancer Assistance and Resource Education (CARE) Center to provide the support and education you need to navigate through treatment and beyond. Located on the second floor of the Cancer Institute, the center provides personalized care in one location.

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400 University Drive
Hershey, PA 17033

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CARE Center

Comprehensive cancer care centered on you.

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Patient Education and Support

Whether you're an established patient receiving treatment or a returning patient, we're here to assist you in your health care journey.

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Learn more about directions, parking, financial services and support programs designed to make sure you have everything you need.

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Patient Portal

We offer a secure website where you can conveniently manage your health care information and communicate privately via secure messaging with your health care provider.

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Healthcare Professionals

Collaborate on comprehensive diagnostic and treatment services.

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