Patient Care - Penn State Cancer Institute

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COVID-19 Patient and Visitor Policy

Masking Guidelines

Penn State Health has revised its masking requirements. (as of April 24, 2023)

After three years of caring for patients throughout the COVID-19 pandemic, Penn State Health has made masking optional in most areas. Wearing a level-1 (surgical grade) mask is still necessary in non-private areas in the Emergency Department as well as in the Pediatric Hematology-Oncology Unit; Neonatal Intensive Care Unit; Adult Hematology-Oncology Unit, Penn State Cancer Institute Clinics; and Cancer Institute Infusion Services and Pediatric Hematology-Oncology Infusion Clinic. Additionally, anyone experiencing runny nose, sore throat, or cough is asked to wear a mask.

Visitation Guidelines

Penn State Health has revised its patient visitation guidelines. (As of 4/18/2022)
These visitation guidelines apply to all Penn State Health care settings with the exception of COVID-19 units. Contact your patient’s care team before visiting if you have questions about how the policy applies to you.

View our COVID-19 guidelines, as well as our visitation restriction policy for detailed information.

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Patient Care


We are here to help.

You may be frightened and unsure about your future, but at Penn State Cancer Institute, we are here with you every step of the way, from your first call through treatment and survivorship.

Your journey begins with your first appointment with a Cancer Institute physician or admission to Penn State Health Milton S. Hershey Medical Center. Our staff will greet you and gather information needed to register you as a patient. Your primary physician, also called the attending physician, will coordinate with colleagues to determine the best possible treatment plan for your specific case. This personalized treatment plan may require additional testing, as well as consultation with other specialists, before treatment can begin.

At the Cancer Institute, we take a multidisciplinary team approach to the care of our patients, which means you will be treated by a team of specialists. Our team works together to guide each patient through diagnosis, treatment and recovery. Your treatment plan will reflect the combined expertise of many professionals. Your dedicated team may include a surgeon, medical oncologist, radiation oncologist, radiologist, pathologists, other specialty physicians and nurses providing various levels of care.

We’ve created the Cancer Assistance and Resource Education (CARE) Center to provide the support and education you need to navigate through treatment and beyond. Located on the second floor of the Cancer Institute, the center provides personalized care in one location.

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400 University Drive
Hershey, PA 17033

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CARE Center

Comprehensive cancer care centered on you.

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Get detailed information about specific types of cancers and treatments offered.

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Patient Education and Support

Whether you're an established patient receiving treatment or a returning patient, we're here to assist you in your health care journey.

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Patients, Families and Visitors

Learn more about directions, parking, financial services and support programs designed to make sure you have everything you need.

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Patient Portal

We offer a secure website where you can conveniently manage your health care information and communicate privately via secure messaging with your health care provider.

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Healthcare Professionals

Collaborate on comprehensive diagnostic and treatment services.

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